At Snappy API, Inc. ("Snappy", "we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you create an account, we collect:

Email address (required for authentication via Auth0)
Name (if provided through your identity provider)
Profile picture (if provided through your identity provider)

Usage Information

We automatically collect:

API usage metrics (requests made, URLs captured, response times)
IP addresses for rate limiting and security purposes
Browser and device information for analytics
Referring URLs and pages visited on our marketing site

Screenshot Data

When you use our screenshot API, we temporarily process the URLs you provide. Generated screenshots may be cached on our CDN. We do not analyze the content of screenshots except when AI extraction is explicitly requested.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details on our servers. Stripe's privacy policy governs the collection and use of your payment information.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your subscription
Send you service-related communications
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and abuse
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third parties that help us operate our service (Auth0 for authentication, Stripe for payments, Cloudflare for hosting, Anthropic for AI features)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. API request logs are retained for 90 days. Cached screenshots are stored until they expire or are manually purged.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption in transit (TLS/HTTPS) and at rest
Regular security assessments and monitoring
Access controls and authentication requirements
Secure infrastructure on Cloudflare's global network

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Data portability

To exercise these rights, please contact us at contact@snappyapi.io.

7. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

8. Third-Party Services

Our service integrates with third-party services that have their own privacy policies:

Auth0: Authentication and identity management
Stripe: Payment processing and subscription management
Cloudflare: CDN, security, and hosting services
Anthropic: AI-powered data extraction features

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Snappy API, Inc.

Email: contact@snappyapi.io